Position title
Myntra Recruitment 2024 - Free Job Alert - Customer Service Executive Posts
Job Location
India
Remote work from: IND




Base Salary
USD11,500-USD18,500 Per month
Qualifications

Graduation Degree

Employment Type
Full-time





Description

Myntra Recruitment 2024

As a Customer Service Executive at Myntra, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving issues, and providing exceptional service. We are looking for passionate individuals who are customer-centric and thrive in a fast-paced, collaborative environment.




Myntra Jobs Near Me

Responsibilities:

  • Customer Engagement:
    • Interact with customers through various channels, including phone, email, and chat, to address queries, provide product information, and resolve concerns.
    • Proactively engage with customers to gather feedback, understand their needs, and ensure a positive shopping experience.
  • Issue Resolution:
    • Investigate and resolve customer complaints or issues promptly and effectively, demonstrating empathy and professionalism.
    • Collaborate with internal teams to escalate and resolve complex problems, ensuring timely and satisfactory resolution.
  • Product Knowledge:
    • Stay updated on the latest fashion trends and product offerings to provide accurate and relevant information to customers.
    • Assist customers in making informed decisions by offering styling advice, size guidance, and other relevant information.




Myntra Careers

Skills:

  • Communication Skills:
    • Exceptional verbal and written communication skills with a customer-centric approach.
    • Ability to convey complex information in a clear and concise manner.
  • Problem-Solving:
    • Strong analytical and problem-solving skills, with the ability to think on your feet and make sound decisions.
    • Capacity to handle challenging situations with a positive attitude.
  • Team Collaboration:
    • Collaborate effectively with cross-functional teams to ensure seamless customer support.
    • Contribute to a positive team environment and foster strong working relationships.

Tags

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Important Links

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Date posted
January 13, 2024
Valid through
March 31, 2024
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Position: Myntra Recruitment 2024 - Free Job Alert - Customer Service Executive Posts

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