Candidates must have 10th, 12th, Graduation , Diploma from recognized Board or University or Institute.
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The purpose of this role is to increase revenue, maximize processefficiency & cost-effectiveness, and ensure excellent customerexperience, through effective supervision of daily operations andpersonnel, contract compliance, resource optimization and capabilitydevelopment within an account. Do
• Maximize process efficiency and cost effectiveness throughstrategic planning, contract compliance and governance mechanisms
• Strategy Planning with Senior Stakeholders
• Collaborate with leaders to provide strategic and operational plansassociated with the account
• Plan the strategy for the coming years by identifying newgeographies for alternate revenue streams
• Ensure a deep enough understanding of clients’ individualexperiences to head off potential issues before they become problems
• Contract compliance & adherence
• Ensure all SLA parameters are met in the account and maintain agreen card at all times
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