Position title
Customer Support
Job Location
India
Remote work from: IND
Base Salary
INR20000-INR35000 Per month
Qualifications
12th, Graduate, Post Graduate
Employment Type
Full-time
Description
Swiggy Recruitment 2025 – Swiggy Careers for Customer Support Posts
Company: Swiggy
Position: Customer Support
Location: Remote (Work from Home)
Type: Full-time, Part-time, Remote Jobs
Swiggy is hiring for the Customer Support position! If you're looking for part-time jobs near you or prefer working from home, this is a great opportunity to join one of India’s top food delivery services and enhance your career in customer support.
Job Description
Swiggy is looking for Customer Support representatives to assist customers with their orders, resolve issues, and provide exceptional service. As a Customer Support team member, you will handle inquiries via chat, email, or phone, and ensure customer satisfaction by providing fast and effective solutions.
Responsibilities
- Handle customer inquiries related to orders, delivery, and payments via chat, email, or phone.
- Resolve customer issues and complaints promptly and professionally.
- Provide product information and assist with troubleshooting.
- Maintain customer records and ensure that interactions are documented.
- Work with the team to improve service quality and customer experience.
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Skills
- Excellent verbal and written communication skills.
- Ability to handle multiple customer requests at once.
- Strong problem-solving and conflict resolution skills.
- Basic computer skills and knowledge of customer support tools.
- Patience and a customer-friendly attitude.
Qualifications
- 10th Pass, 12th Pass, or any Graduate.
- Previous experience in customer support is preferred but not required.
Experience
- Freshers and experienced candidates can apply.
Eligibility Criteria
- Minimum Age: 18 years.
Salary
- INR 18,000-25,000 Per Month (depending on experience).
Apply Method
- Apply online through Swiggy’s official website.
Last Date to Apply
- As soon as possible.
Working Hours
- 9:00 AM - 6:00 PM | Monday to Saturday.
This is a work-from-home job. Apply now for a free job alert and fast job opportunities with Swiggy!
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