Position title
Customer Care Associate
Job Location
India
Remote work from: IND
Base Salary
INR15000-INR18000 Per month
Qualifications
12th, Graduate, Post Graduate
Employment Type
Full-time
Description
Rapido Recruitment 2025 – Rapido Careers for Customer Care Associate Posts
Company: Rapido
Position: Customer Care Associate
Location: All India
Details
Information | Description |
---|---|
Selection Process | Online Interview, Personal Interview |
Qualification | 12th Pass, Graduates |
Skills | Customer Service, Communication, Problem Solving |
Eligibility Criteria | Minimum Age: 18 years |
Salary | INR 15,000-25,000 Per Month |
Experience | Freshers and Experienced candidates can Apply |
Apply Method | Online application |
Application Medium | Apply through Official Site |
Last Date to Apply | As soon as possible |
Working Hours: 9:30 AM - 6:30 PM | Monday to Saturday
Rapido Customer Care Associate Job Description
Rapido is hiring a Customer Care Associate! If you're looking for jobs hiring near me or part-time jobs near me, this is a great opportunity to work with one of the leading bike taxi services in India. As a Customer Care Associate, you will be responsible for helping customers resolve their queries and providing excellent support over calls and chats.
Responsibilities:
- Handle customer inquiries and complaints via phone, email, or chat.
- Resolve issues and provide solutions to customer problems.
- Assist customers with booking rides and understanding Rapido’s services.
- Maintain accurate records of customer interactions.
- Ensure customer satisfaction by providing timely and professional responses.
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Skills Needed:
- Strong communication and listening skills.
- Patience and problem-solving abilities.
- Ability to work in a fast-paced environment.
- Basic knowledge of computers and CRM systems.
Qualifications:
- Minimum qualification: 12th pass.
- Graduates are welcome to apply.
- Previous experience in customer care or call centers is preferred.
Experience:
- Freshers can apply.
- Experience in customer service or call center roles is a plus.
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