HDFC Bank Careers

Responsibilities:

• Develop and implement customer service strategies.
• Manage customer service teams.
• Ensure that customers receive the highest level of service possible.
• Train and develop customer service representatives.
• Resolve customer complaints and issues.
• Monitor and track customer satisfaction metrics.
• Keep up-to-date on the latest customer service trends and best practices.

HDFC Bank Jobs Near Me

Skills:

• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to build and maintain relationships with customers and employees.
• Ability to resolve conflict and manage difficult situations.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.