Amazon Recruitment 2023
The Help Desk Specialist is responsible for providing technical support to Amazon customers. The ideal candidate will have a strong understanding of computer systems and be able to troubleshoot problems in a calm and efficient manner.
- Strong technical skills, including troubleshooting, problem solving, and customer service
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office Suite
- Experience with customer service software