Position title
XpressBees Careers 2022 – Operations Manager - Reverse Logistics (5-10 yrs)
Job Location
kolkata, West Bengal, India
Remote work from: India

Base Salary
INR21,000-INR27,000 Per month

Graduation, Post Graduation

Employment Type

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XpressBees Recruitment 2022

XpressBees published job notification for Operations Manager - Reverse Logistics post.

Job Description : - Managing overall Reverse Logistic Process. - To ensure timely pickups from customers by coordinating with logistic partners. - Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Acquire a thorough understanding of key customer needs and requirements. - Regular training program to RSCs and other locations/Branches - Dispute and reconciliation and DSQC process. - To engage with multiple stakeholders for network-wide program implementation. - Expansion of Open pickups ( Doorstep QC ) by aligning existing partners / on-boarding new partners. - Managing customer experience matrix in Reverse Logistics leg. - Quality Centre Operations. - Managing Return to shipper shipments and to work continuously on improvement in seller experience. - Managing seller disputes, identification of gaps and to ensure continuous improvement. - Vendor On-boarding and Vendor Management in reverse Leg.


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Date posted
September 27, 2022
Valid through
December 31, 2022
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Position: XpressBees Careers 2022 – Operations Manager - Reverse Logistics (5-10 yrs)

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