Position title
Wipro Ltd Recruitment 2022 - Wipro Ltd Careers - System Engineer Post
Job Location
India
Remote work from: India

Base Salary
INR21,000-INR37,000 Per month
Qualifications

B.E/B.Tech, Graduation , IT

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Employment Type
Full-time
Description

Wipro Ltd Recruitment 2022

Wipro Ltd published job notification for System Engineer post.

Interested applicants should send their updated CV at info @https://careers.wipro.com/careers-home/

Excellent communication skills

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support

• Answer incoming calls and respond to customer’s emails in timely manner.

• Manage and resolve customer complaints.

• Identify and escalate issues to supervisors as and when needed.

• Provide product and service information to customers.

• Research required information using available resources and Offer Solution to customers.

• Research, identify, and resolve customer complaints using applicable software.

• Route calls and tickets to appropriate resources and Domains who can best support he user,

• Document all call information according to standard operating procedures.

• Recognize, document, and alert the management team of trends in customer calls.

• Create SOPs for new Issues and resolution given.

• Complete call logs and reports.

 

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  1. Apply for Part-Time Survey Jobs. (Complete Minimum 1 Survey Must Required to Get Paid in Your Bank Account. If you Did Not Complete Minimum 1 Survey You Did Not Get Paid a Single Money) Click Here
  2. Apply for Various Private Jobs, Work From Home Click Here to Apply!
  3. Apply For Various Jobs in Private and Work From Home. Click Here to Apply!
  4. Apply Jobs in Finance Sector Click Here to Apply!
  5. Apply 2+ Years Experienced for Various Posts. Note: Upload C.V Must Required. Click Here to Apply!
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Date posted
September 14, 2022
Valid through
December 31, 2022
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Position: Wipro Ltd Recruitment 2022 - Wipro Ltd Careers - System Engineer Post

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