Position title
Vodafone-Idea Careers - Response & Resolution Post
Job Location
India
Remote work possible

Base Salary
INR21,000-INR37,600 Per month
Qualifications

Candidates must have 10th, 12th, Graduation , Diploma from recognized Board or University or Institute.

Employment Type
Full-time

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Description

Vodafone-Idea Recruitment 2023

Vodafone-Idea published job notification for Response & Resolution post.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.

Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

 

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  4. Apply For Various Jobs in Private and Work From Home. Click Here to Apply!
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Date posted
November 23, 2022
Valid through
February 1, 2023
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Position: Vodafone-Idea Careers - Response & Resolution Post

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