Blinkit Recruitment 2022

Blinkit Announced On-Line Applications for UX Researcher - Customer Experience Post in All over India.

We are building products to make our customers’ lives easy and anxiety-free. 10 minute delivery is fundamentally changing the e-commerce space and what users expect from online platforms. We are looking for an experienced UX researcher to join our team to  help define and drive the future of our platform. You will reveal what our users need by conducting research, working with cross-functional teams, and performing usability studies. These responsibilities also include inspiring change, delivering oral and written presentations, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user’s experience more intuitive, accessible, and seamless.

What you will do

• Plan and drive user research on aspects of products and experiences
• Discover user needs, pain points and be the advocate the same for product development
• Collect and analyze user behavior through qualitative studies, call-listening, ethnographic studies, surveys, benchmark studies and online experiments (A/B testing)
• Plan and execute tests to validate prototypes
• Perform usability studies with consumers
• Conduct and evaluate quantitative and qualitative research
• Work closely with cross-functional teams to identify and evaluate research topics
• Advocate research findings to diverse audiences through written and oral presentations
• Gather and analyze data
• Use a diverse set of UX research tools

Qualifications

• 2+ years of experience in user research, preferably in a consumer facing environment
• Bachelor’s or MS in a human behavior related field, HCI, Design Research (or equivalent and demonstrable work experience)

Skills

• Proficient in 2-3 Southern Indian languages (Kannada, Tamil, Telugu) to conduct user research across Bengaluru, Hyderabad and Chennai
• Deep understanding of concepts like design thinking, user journeys, empathy maps, research methodologies, user scenarios, etc
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration
• Ability to quickly and effectively share research results
• Ability to formulate specific, answerable, and practical questions
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
• Experience with remote testing tools
• Excellent time-management skills
• Ability to think from first principles and excellent problem-solving skill
• Customer first thinking