A customer service executive is responsible for handling customer complaints and queries. They provide information about the products and services of the company and try to resolve any issues that the customer may have.

The customer service executive is responsible for providing excellent customer service to customers through chat, email and phone. He/she will be responsible for handling customer complaints and questions, and providing solutions to them. The customer service executive must be able to work under pressure and meet deadlines. He/she must also be able to work independently and be able to handle multiple tasks simultaneously.